Privacy Policy

‍

Last updated: October 22, 2025

Welcome to the Baku Arbitration Centre website. By accessing or using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. IDENTITY

Organization: Baku Arbitration Centre
Registered office: Bülbül Prospekti, 18, Baku, Azerbaijan
Contact: contact@bakuarbitrationcentre.org
Phone: +994 50 210 80 35
Website: https://www.bakuarbitrationcentre.org

2. SCOPE OF THIS POLICY

This Privacy Policy explains how the Baku Arbitration Centre ("we", "us", or "our") collects, uses, and protects personal data when you visit our website or interact with our services.

We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable data protection laws.

3. PERSONAL DATA WE COLLECT

We may collect the following types of personal data:

  • Contact information: First and last name, email address, postal address, phone number
  • Professional information: Company name, position, professional affiliation
  • Technical information: IP address, browser type, device information, pages visited
  • Communication data: Information you provide when contacting us through forms or email

3.1. How We Collect Data

We collect personal data:

  • Directly from you when you fill out contact forms, subscribe to newsletters, or communicate with us
  • Automatically through cookies and similar technologies when you browse our website
  • From publicly available sources for professional networking purposes

4. PURPOSE AND LEGAL BASIS FOR PROCESSING

We process your personal data for the following purposes:

  • Responding to inquiries: To process and respond to your information requests and questions
  • Service provision: To provide information about our arbitration services
  • Communication: To send updates, newsletters, or relevant information (with your consent)
  • Website improvement: To analyze website usage and improve user experience
  • Legal compliance: To comply with legal obligations and maintain records

Legal basis:

  • Legitimate interest in responding to inquiries and providing our services
  • Consent (where required, particularly for marketing communications)
  • Contractual necessity (for service provision)
  • Legal obligation (for record-keeping and compliance)

4.1. For EU Residents

For individuals located in the European Union, we process your personal data in compliance with the General Data Protection Regulation (GDPR). The legal bases mentioned above apply in accordance with Article 6 of the GDPR.

5. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Inquiry data: Retained for the duration necessary to process your request and maintain a record of our correspondence
  • Marketing data: Retained until you withdraw your consent or unsubscribe
  • Technical data: Typically retained for up to 12 months for security and analytics purposes

After the retention period expires, your personal data will be securely deleted or anonymized.

6. DATA RECIPIENTS AND SHARING

Your personal data may be shared with:

  • Internal staff: Employees and authorized personnel who need access to process your requests
  • Service providers: Third-party service providers who assist us in website hosting, email services, and technical support (subject to appropriate data protection agreements)
  • Legal authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6.1. International Data Transfers

Some of our service providers may be located outside Azerbaijan. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

For EU residents: Any transfer of personal data outside the European Economic Area (EEA) is conducted in compliance with GDPR requirements, including the use of Standard Contractual Clauses or transfers to countries with adequacy decisions where applicable.

7. YOUR RIGHTS

You have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data under certain circumstances
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time for processing based on consent

7.1. Additional Rights for EU Residents

If you are located in the European Union, you also have:

  • The right to lodge a complaint with your local data protection authority
  • The right not to be subject to automated decision-making, including profiling

7.2. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: contact@bakuarbitrationcentre.org
Postal address: Bülbül Prospekti, 18, Baku, Azerbaijan

We will respond to your request within 30 days (or within the timeframe required by applicable law).

8. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

  • Secure data storage and transmission
  • Access controls and authentication
  • Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

9.1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve functionality.

9.2. Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Functionality cookies: Remember your preferences and settings

9.3. Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

To learn more about cookies and how to manage them, visit: www.allaboutcookies.org

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. APPLICABLE LAW AND JURISDICTION

This Privacy Policy is governed by the laws of the Republic of Azerbaijan. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the competent courts of Baku, Azerbaijan.

For matters related to EU data subjects' rights under GDPR, the applicable EU data protection regulations shall apply.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Baku Arbitration Centre
Email: contact@bakuarbitrationcentre.org
Phone: +994 50 210 80 35
Address: Bülbül Prospekti, 18, Baku, Azerbaijan